Important legal information

Please read these terms and conditions carefully before using this site. By using this website, you accept these terms and conditions of use.

The following are terms of a legal agreement between you and Studer Innotec SA. By accessing, browsing, or using this Web site, you acknowledge that you have read, understood, and agree to be bound by these terms and to comply with all applicable laws and regulations, including export and re-export control laws and regulations. If you do not agree to these terms, please do not use this Web site.

Although Studer Innotec SA has taken all possible care to safeguard the accuracy of the information contained on the Studer Innotec SA websites at the time of its publication, neither Studer Innotec SA nor its contracting partners can give any explicit or implicit assurance or warranty (including to third parties) in respect of the accuracy, reliability or completeness of the information on Studer Innotec SA websites. Comments and other information contained on Studer Innotec websites may be changed at any time without prior notice.

Studer Innotec SA accepts no responsibility and gives no guarantee that the functions of its websites will not be interrupted, or that the websites or relevant servers are free from viruses or other harmful content.

Studer Innotec SA reserves the right to withdraw an account or limit the access to this service at any time without any justification.


The Studer Portal is an Internet platform dedicated to collection, management and presentation of data from technical energy units and systems. This is a service that Studer Innotec SA is offering to all registered users (from here on called users) of the internet site The users have the possibility to upload data into the Xcom data system of installations with inverters and data transmission equipment from Studer Innotec SA via a technical link. A user can be the facility or facilities operator or a third party acting in the operators name or on the operators account, for instance the installer of an installation / installations.

Commercial use of the service

Data and services provided or found on the Studer Portal should only be employed for personal use and in line with general commercial conditions. They cannot be commercially exploited or resold. Studer Innotec SA reserves the right to modify the commercial conditions of this service at any time.

Access to the Studer Portal, to the current conditions, is guaranteed for 5 years from the date of sale of any product that is compatible with this service.


To access the Studer Portal the user first has to create an account by providing a personal email address as username and then defining a password. The user consents to keep both username and password secure and confidential and never to transfer them to a non-authorized third party. The registration authorizes the user to adjust, search, consult, share and visualize installation data.

In the event of loss or suspicion of abusive use of the log-in information Studer Innotec SA should be informed promptly. If Studer Innotec SA becomes aware of inappropriate use, Studer Innotec SA has the right to take necessary measures and in particular to exclude the responsible user. An abusive use of connection data is for instance when non-authorized persons make modifications to parameters of the installations, to parameters of corresponding components or to internal configurations of the Studer Portal with harmful effects.

If the Studer Portal is used by a third party, i.e. other persons than the operator of the installation, they have to confirm by their inscription and by accepting these "terms of use" that they have received prior consent from the installation operator to register and to modify installation data of a specific installation within the Studer Portal and as well as retrieving its data.

If necessary, they are committed to prove to Studer Innotec SA the existence of such an agreement with the operator of the installation and free Studer Innotec SA from any claims from the operator of the installation regarding the use of the Studer Portal. Studer Innotec SA reserves the right to exclude at any moment users of the Studer Portal and to refuse access as long as these users are not able to justify in a satisfactorily manner that they have official permission from an installation's authorized operator to register and to perform data configuration on the installation using the Studer Portal.

In case of doubt, the operator's instructions addressed to Studer Innotec SA have priority over any third party, which under these circumstances are entitled to no claims from Studer Innotec SA in order to continue to use the Studer Portal, with or without restrictions.

Restrictions of use

The Internet site Studer Portal has been developed by Studer Innotec SA and it is copyright protected. All user rights and licensing are the property of Studer Innotec SA. The user should only use the information and the results of the Internet service within the stated user conditions and for personal use. Studer Innotec SA allows its users to make installation data available to the public and to make installations available to third parties under the same conditions of use as cited. Only a written authorization from Studer Innotec SA will give permission to use the information and service results for other purposes. Studer Innotec SA does not authorize the resale of this service.

Personal user content

The users are authorized to upload or to have uploaded information of personal content within the available data space on the Studer Portal. The user has no right whatsoever to demand the publication or the long-term availability of the uploaded contents on the Studer Portal.

The user is not permitted to upload or make available in any way sexual, pornographic, immoral, politically radical or other illegal content on the user account.

Copyright and trademark rights

The entire content of Studer Innotec's webpages is copyright protected. All rights are owned by Studer Innotec SA or third parties. Reproduction, transfer, amendment, linking or use of Studer Innotec's websites for public or commercial purposes is prohibited without the written consent of Studer Innotec SA.

The various names and logos appearing on Studer Innotec SA sites are registered and protected trademarks. No part of Studer Innotec SA's internet sites is designed in such a way as to grant a licence or right to utilise a picture, registered mark or logo. Downloading or copying the Studer website or parts thereof, confers no rights whatsoever in respect of the software or elements of these websites. Studer Innotec SA reserves all rights in respect of all elements of its websites with the exception of rights belonging to third parties.

Limitation of liability

Liability claims against Studer Innotec SA related to material or immaterial damages caused through the use or non-use of the information contained in the website or through the use of erroneous or incomplete information contained in the website is excluded.

Data protection

We are continuously striving to improve our website. In order to adapt its contents to your expectations it is important for us to know which headings which are most visited both in number and in duration. The visitor data is collected and processed according to the provisions of data protection in Switzerland.


This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Sending electronic messages

Studer Innotec SA may send information by e-mail containing site updates, information regarding the installations or special offers. We wish to point out that these e-mails will be sent unencrypted and that there is a risk that data can be intercepted and read by third parties.

Governing law and jurisdiction

Any disputes arising under or in connection with these terms shall be subject to Swiss law, the jurisdiction is Sion, with reserve of an appeal at the Lausanne’s Federal Court.