Important legal information

Please read these terms and conditions carefully before using this Website (as defined below). By using this Website as defined below), you accept these terms and conditions of use (the “Terms”).

The following are terms of a legal agreement between you and Studer Innotec SA. By accessing, browsing, or using the website (as defined below), you acknowledge that you have read, understood, and agreed to be bound by these Terms and to comply with all applicable laws and regulations, including export and re-export control laws and regulations. If you do not agree to these Terms, please do not use this Website (as defined below). Studer Innotec SA reserves the right to make changes to these Terms at any time, without prior notice.

Although Studer Innotec SA has taken all possible care to safeguard the accuracy of the information contained on the Website at the time of its publication, neither Studer Innotec SA nor its contracting partners can give any explicit or implicit assurance or warranty (including to third parties) in respect of the accuracy, reliability or completeness of the information on this Website (as defined below). Comments and other information contained on this Website (as defined below) may be changed at any time without prior notice.

Studer Innotec SA accepts no responsibility and gives no guarantee that the functions of its Website (as defined below) will not be interrupted, or that the Website (as defined below) or relevant servers are free from viruses or other harmful content.

Studer Innotec SA reserves the right to withdraw an account or limit the access to this service at any time without any justification.


The Studer Portal is an Internet platform dedicated to collection, management and presentation of data from technical energy units and systems. This is a service that Studer Innotec SA is offering to all registered users (the “User” or "Users”) of the internet website (the “Website”). The Users have the possibility to upload data into the Studer Portal data system of installations with inverters and data transmission equipment from Studer Innotec SA via a technical link. A User can be the facility or facilities operator or a third party acting in the operator’s name or on the operator’s account, for instance the installer of an installation or installations.

Commercial use of the service

Data and services provided or found on the Studer Portal should only be employed for personal use and in line with general commercial conditions. They cannot be commercially exploited or resold. Studer Innotec SA reserves the right to modify the commercial conditions of this service at any time.

Access to the Studer Portal, to the current conditions, is guaranteed for five (5) years from the date of sale of any product that is compatible with this service.


To access the Studer Portal, the User first has to create an account by providing a personal email address as username and then defining a password. The User consents to keep both username and password secure and confidential and never to transfer them to a non-authorized third party. The registration authorizes the User to adjust, search, consult, share and visualize installation data.

In the event of loss or suspicion of abusive use of the log-in information, Studer Innotec SA should be informed promptly. If Studer Innotec SA becomes aware of inappropriate use, Studer Innotec SA has the right to take necessary measures and in particular to exclude the responsible User. An abusive use of connection data is for instance when non-authorized persons make modifications to parameters of the installations, to parameters of corresponding components or to internal configurations of the Studer Portal with harmful effects.

If the Studer Portal is used by a third party, i.e. other persons than the operator of the installation, they have to confirm by their inscription and by accepting these Terms that they have received prior consent from the installation operator to register and to modify installation data of a specific installation within the Studer Portal and as well as retrieving its data.

If necessary, they are committed to prove to Studer Innotec SA the existence of such an agreement with the operator of the installation and free Studer Innotec SA from any claims from the operator of the installation regarding the use of the Studer Portal. Studer Innotec SA reserves the right to exclude at any moment Users of the Studer Portal and to refuse access as long as these Users are not able to justify in a satisfactorily manner that they have official permission from an installation's authorized operator to register and to perform data configuration on the installation using the Studer Portal.

In case of doubt, the operator's instructions addressed to Studer Innotec SA have priority over any third party, which under these circumstances are entitled to no claims from Studer Innotec SA in order to continue to use the Studer Portal, with or without restrictions.

Restrictions of use

The Studer Portal has been developed by Studer Innotec SA and it is copyright protected. All user rights and licensing are the property of Studer Innotec SA. The User should only use the information and the results of the Internet service within the stated user conditions and for personal use. Studer Innotec SA allows its Users to make installation data available to the public and to make installations available to third parties under the same conditions of use as cited. Only a written authorization from Studer Innotec SA will give permission to use the information and service results for other purposes. Studer Innotec SA does not authorize the resale of this service.

Personal user content

The Users are authorized to upload or to have uploaded information of personal content within the available data space on the Studer Portal. The User has no right whatsoever to demand the publication or the long-term availability of the uploaded contents on the Studer Portal.

The Website shall not be used for any illegal purpose, including but not limited to violating third party’s legal rights, violating laws of any country, and constituting or encouraging criminal conduct. The Website shall not be used to transmit content that could be deemed threatening, harassing, racist, abusive, libellous, pornographic, vulgar, defamatory, obscene, indecent, or otherwise inappropriate. The User is therefore not permitted to upload or make available in any way sexual, pornographic, immoral, politically radical or other illegal content, as cited above, on the user account. Studer Innotec SA shall not be held liable for the User’s misuse of data contained on the Website.

Service interruptions and shutdowns

In the event the Website suffers service interruptions, whether scheduled or not, or unintended shutdowns, Studer Innotec SA will make its best effort to restore service within a reasonable time. However, Studer Innotec SA will not be held liable for such interruptions or shutdowns.

Copyright and trademark rights

The entire content of Studer Innotec SA's Website, including but not limited to the text, designs, graphics, icons, images, selection, assembly and arrangement, is copyright protected. All rights are owned by Studer Innotec SA or third parties. Reproduction, transfer, amendment, linking or use of Studer Innotec SA's Website for public or commercial purposes is prohibited without the written consent of Studer Innotec SA. No materials from this Website can be leased, sold, sublicensed, transferred, or assigned by any means without prior written permission from Studer Innotec SA.

The various names and logos appearing on Studer Innotec SA’s Website are registered and protected trademarks. No part of Studer Innotec SA's Website is designed in such a way as to grant a license or right to utilize a picture, registered mark or logo. Downloading or copying the Website or parts thereof, confers no rights whatsoever in respect of the software or elements of this Website. Studer Innotec SA reserves all rights in respect of all elements of its Website with the exception of rights belonging to third parties.

Limitation of liability

The information contained in this Website is for general information purposes only. Studer Innotec SA makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Website or the information, products, services, or related graphics contained on the Website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Therefore, liability claims against Studer Innotec SA related to material or immaterial damages caused through the use or non-use of the information contained in the Website or through the use of erroneous or incomplete information contained in the Website is excluded.

Data protection

Studer Innotec SA is continuously striving to improve its Website. In order to adapt its contents to your expectations it is important for Studer Innotec SA to know which headings are most visited both in number and in duration. The visitor data is collected and processed according to the provisions of data protection in Switzerland.

Online tracking techniques

We currently use offers from the following service providers and advertising partners (where they use data about you or cookies placed on your computer for advertising purposes):
Google Analytics: Google Ireland Ltd (located in Ireland) is the provider of the "Google Analytics" service and acts as our subcontractor. Google Ireland uses Google LLC (located in the United States) as a subcontractor (both referred to as "Google"). Google collects information on the behaviour of visitors to our website (duration, pages viewed, geographical region of access, etc.) by means of performance cookies and, on this basis, creates reports for us on the use of our website. Although we can assume that the information we share with Google does not constitute personal data for Google, it is possible that Google may be able to draw conclusions about the identity of visitors from the data collected, create personal profiles and associate this data with the Google accounts of these individuals for its own purposes. In any case, if you consent to the use of Google Analytics, you expressly agree to such processing, including the transfer of your personal data (in particular concerning website and application usage, device information and unique identifiers) to the USA and other countries. You can find information on data protection regarding Google Analytics here and if you have a Google account, you can find more details on processing by Google here.

Links policy

This Website may contain links to other websites on the internet that are owned and operated by third parties. You acknowledge that Studer Innotec SA is not responsible for the operation of or content located on or through any such other website.

Sending electronic messages

Studer Innotec SA may send information by e-mail containing site updates, information regarding the installations or special offers. Studer Innotec SA wishes to point out that these e-mails will be sent unencrypted and that there is a risk that data can be intercepted and read by third parties.

Governing law and jurisdiction

Any disputes arising under or in connection with these Terms shall be subject to Swiss law, the jurisdiction is Sion, with reserve of an appeal at the Lausanne’s Federal Court.